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Our Frequently Asked Questions

At Willapa Veterinary Service, we receive many thoughtful questions from pet owners about their pets’ health and care. Below are answers to some of the most common topics we’re asked about. If you don’t see your question here, please don’t hesitate to contact us. Our team is always happy to help.

Hospital FAQs

What are your hours?

Our Raymond facility is open Monday through Friday from 8:00 a.m. to 5:30 p.m., with lunch from 12:00 p.m. to 1:30 p.m. We are closed on weekends.

Our Grayland facility is open Monday, Tuesday, and Thursday from 9:00 a.m. to 4:00 p.m., with lunch from 12:00 p.m. to 1:30 p.m. and is also closed on weekends.

Where are you located?

You can find Willapa Veterinary Service at two convenient locations:

Raymond: 230 Ocean Ave, Raymond, WA 98577

Grayland: 2012 WA-105, Grayland, WA 98547

What species do you see?

We primarily care for dogs and cats at both our Raymond and Grayland locations. If you have another type of pet, please call us to see if we can help or recommend an appropriate clinic.

Do you offer after-hours emergency care?

While our clinics are closed after hours, we partner with VetTriage to provide 24/7 teletriage support. You can connect with a licensed veterinarian anytime for immediate guidance on whether your pet needs emergency care or can wait for an appointment.

After-Hours Support

What forms of payment do you accept?

We accept cash, major credit cards, and CareCredit.

Do you offer payment plans?

We do not offer in-house payment plans, but we accept CareCredit, which provides flexible financing options for veterinary expenses.

Appointment FAQs

Do you accept same day appointments?

Yes. We offer both same-day and urgent care appointments whenever our schedule allows. Please call ahead so our team can best prepare for your pet’s visit.

What should I bring to my pet’s first appointment?

Please bring any previous medical records, vaccination history, and a list of current medications or supplements your pet is taking. We also ask that you bring a fresh stool sample for testing.

Routine Care FAQs

Do you offer microchipping?

Yes, microchipping is a simple and effective way to ensure your pet can be identified and returned home if lost. Ask our team about adding a microchip at your next visit.

How can I refill my pet’s prescription?

Please call our office during regular business hours, or request a refill through your online pet portal if available. Your pet must have been examined by our team within the past year to ensure continued safe use of any medication. If your pet’s prescription includes an antibiotic, steroid, or similar medication, we may need to see your pet again to repeat diagnostics before refilling.

Do you provide health certificates for travel?

Yes, we can issue both interstate and international health certificates. Please contact us in advance to schedule an appointment and review travel requirements.

Should I use flea and tick prevention?

Yes. Even in Washington State, year-round flea and tick protection is important.

Our climate is mild enough that fleas and ticks don’t fully die off in winter. Fleas can survive indoors on soft bedding, carpets, furniture, and even in protected outdoor areas. Once a few fleas are present, they reproduce rapidly, making infestations difficult and costly to eliminate.

Ticks are also active throughout much of the year in Washington, especially in wooded, grassy, or coastal areas. They can transmit diseases to pets and people, and prevention is far easier than treatment.

Using consistent, veterinarian-recommended flea and tick prevention keeps your pet comfortable, protects your home, and reduces the risk of parasite-borne illness. It’s a simple step that helps keep your pet healthy all year long.

Should I use heartworm prevention?

Yes. Heartworm prevention is recommended year-round in Washington State.

Mosquitoes, which transmit heartworm, are active here more months of the year than many people realize. Coastal regions, wet seasons, and standing water all create environments where mosquitoes thrive. It only takes one mosquito bite for a pet to become infected.

Heartworm preventives also protect against several intestinal parasites, including roundworms and hookworms. These worms are found in the Pacific Northwest, can cause illness in pets, and some can even pose risks to humans.

Consistent, monthly heartworm prevention is the safest and most effective way to protect your pet from both heartworm disease and common intestinal worms. Prevention is simple, safe, and far less costly than treatment.