Our COVID-19 Protocol

Face coverings are now optional. Anyone that has tested positive for COVID-19, has been exposed to COVID-19 in the past 5 days, or is currently ill is kindly asked to refrain from entering the clinic.

Willapa Veterinary Service FAQs

No question is too big or too small for our team. Here are answers to some of the most common questions we receive about caring for your pets.
Appointment
willapa veterinary service faqs

Our Frequently Asked Questions

At Willapa Veterinary Service, we receive many thoughtful questions from pet owners about their pets’ health and care. Below are answers to some of the most common topics we’re asked about. If you don’t see your question here, please don’t hesitate to contact us. Our team is always happy to help.

What are your hours?
Our Raymond facility is open Monday through Friday from 8:00 a.m. to 5:30 p.m., with lunch from 12:00 p.m. to 1:30 p.m. We are closed on weekends.

Our Grayland facility is open Monday, Tuesday, and Thursday from 9:00 a.m. to 4:00 p.m., with lunch from 12:00 p.m. to 1:30 p.m. and is also closed on weekends.

Where are you located?

You can find Willapa Veterinary Service at two convenient locations:

Raymond: 230 Ocean Ave, Raymond, WA 98577

Grayland: 2012 WA-105, Grayland, WA 98547

Do you accept same day appointments?
Yes. We offer both same-day and urgent care appointments whenever our schedule allows. Please call ahead so our team can best prepare for your pet’s visit.
What species do you see?
We primarily care for dogs and cats at both our Raymond and Grayland locations. If you have another type of pet, please call us to see if we can help or recommend an appropriate clinic.
Do you offer after-hours emergency care?

While our clinics are closed after hours, we partner with VetTriage to provide 24/7 teletriage support. You can connect with a licensed veterinarian anytime for immediate guidance on whether your pet needs emergency care or can wait for an appointment.

After-Hours Support

What forms of payment do you accept?
We accept cash, major credit cards, and CareCredit.
Do you offer payment plans?
We do not offer in-house payment plans, but we accept CareCredit, which provides flexible financing options for veterinary expenses.
How can I refill my pet’s prescription?
Please call our office during regular business hours, or request a refill through your online pet portal if available. Your pet must have been examined by our team within the past year to ensure continued safe use of any medication. If your pet’s prescription includes an antibiotic, steroid, or similar medication, we may need to see your pet again to repeat diagnostics before refilling.
Do you provide health certificates for travel?
Yes, we can issue both interstate and international health certificates. Please contact us in advance to schedule an appointment and review travel requirements.
What should I bring to my pet’s first appointment?
Please bring any previous medical records, vaccination history, and a list of current medications or supplements your pet is taking. We also ask that you bring a fresh stool sample for testing.
Do you offer microchipping?
Yes, microchipping is a simple and effective way to ensure your pet can be identified and returned home if lost. Ask our team about adding a microchip at your next visit.